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Shipping & Returns

 SHIPPING

Do you offer free shipping?

Yes, because we’re all about the love! US domestic shipping is always free through USPS priority or UPS.

Please use a secure shipping address -- we are not responsible for packages lost in transit or stolen in the the mail

Do you offer international shipping?

We offer expedited UPS international shipping for $30, please note customs and taxes are the responsibility of the purchaser and not included in shipping costs.  Please make sure you are comfortable with paying additional duties & taxes before purchasing.

Please note at this time we cannot accept international returns or exchanges (including Canada) 

How long does it take for orders to ship/can I track my order?

We ship in stock orders within 3-4 business days from the time you place your order. Once your item has shipped you’ll receive an email shipping notification with a tracking number.

New arrivals may have a longer lead time -- please be sure to check the product description for updated ship time.  

Please use a secure shipping address -- we are not responsible for packages lost  in transit or stolen in the the mail.

RETURNS & EXCHANGES

How can I exchange a size or make a return?

Easy! Email customerservice@ofherownkind.com to receive a prepaid return label via email.

Returns must be requested within 30 days from original ship date and items must be unwashed, unaltered & unworn with all tags attached. Once we receive your item we will issue a refund. Please return items within 2 weeks of receiving your prepaid return label.

Unfortunately we cannot accept international returns at this time.

*Please note we are happy to offer up to 3 free domestic returns per customer after which we will charge a $15 shipping & processing fee.*

Can I return sale or promo code items?

Welcome promo code items are eligible for a return or exchange within 30 days. 

Holiday, seasonal or special event sale purchases are eligible for exchange or store credit only

ARCHIVE SALE  items are final sale.

 Exchanges:

We offer complimentary shipping for 1 round of exchanges, after 1 exchange we charge ground shipping of $8.

Is there a time limit for returns or exchanges?

30 days from original ship date.

 

 

 

 

 

 

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