Do you offer free shipping?
Yes, because we’re all about the love! US domestic shipping is always free through USPS priority or UPS.
Please use a secure shipping address -- we are not responsible for packages lost in transit or stolen in the the mail
Do you offer international shipping?
We offer DHL international shipping for $30 which usually ships within 3-4 days depending on country, additional duties & customs may apply and will be shown at checkout. Please make sure you are comfortable with your purchase as we do not accept returns. If you are ordering for a specific delivery date please account for any unforeseen delays with international customs that are beyond our control.
Please note at this time we cannot accept international returns or exchanges (including Canada)
How long does it take for orders to ship/can I track my order?
We ship in stock orders within 3-4 business days from the time you place your order. Once your item has shipped you’ll receive an email shipping notification with a tracking number.
New arrivals may have a longer lead time -- please be sure to check the product description for updated ship time.
Please use a secure shipping address -- we are not responsible for packages lost in transit or stolen in the the mail.
RETURNS & EXCHANGES
How can I exchange a size or make a return?
Easy! Email firstname.lastname@example.org to receive a prepaid return label via email.
Returns must be requested within 30 days from delivery date and items must be in new condition: unwashed, unaltered, undamaged & unworn with all tags attached. Once we receive your item we will issue a refund. Please return items within 2 weeks of receiving your prepaid return label.
*If returned items are not in new condition and fall outside our return standards they will not be eligible for a refund or exchange and be shipped back to you*
Unfortunately we cannot accept international returns at this time.
*Please note we are happy to offer up to 2 free domestic returns per customer after which we will charge a $15 shipping & processing fee.*
Can I return sale or promo code items?
Welcome promo code items are eligible for a return or exchange within 30 days.
Holiday promo codes or seasonal sale purchases are eligible for exchange or store credit only Flash sitewide sales are final sale.
ARCHIVE SALE items are final sale.
We offer complimentary shipping for 1 round of exchanges, after 1 exchange we charge ground shipping of $8.
Is there a time limit for returns or exchanges?
30 days from original ship date.